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Dealing with the Dice: A Kiwi Employer’s Guide to Staff Gambling Concerns

Why This Matters: Gambling and Your Workplace

Kia ora, and welcome! If you’re an employer in Aotearoa, you might not immediately think about gambling as a workplace issue. However, it’s something that can subtly impact your team, and it’s important to be prepared. Gambling, like any other addiction, can affect an employee’s performance, attendance, and even their relationships with colleagues. It can lead to financial stress, which in turn can cause a whole host of problems. Understanding the signs and knowing where to turn for help is crucial for creating a supportive and productive work environment. Think of it as another aspect of looking after your team’s wellbeing, just like you would with any other health concern. For a bit of lighthearted fun, or to understand the mechanics of online casinos, you could check out sites like https://20betcasino.nz/, but remember, the focus here is on responsible gambling and supporting your staff.

Spotting the Signs: What to Look Out For

So, how do you know if a staff member might be struggling with a gambling problem? It’s not always obvious, but there are some red flags to watch for. Remember, you’re not a doctor or a therapist, and you shouldn’t try to diagnose anyone. Your role is to be observant and offer support. Here are some things to keep an eye on:

  • Changes in Behaviour: Has their personality changed? Are they more irritable, withdrawn, or secretive than usual?
  • Financial Difficulties: Are they suddenly asking for advances on their wages? Are they frequently borrowing money from colleagues? Are they experiencing wage garnishments?
  • Performance Issues: Are they struggling to meet deadlines? Is their work quality declining? Are they taking excessive breaks or calling in sick more often?
  • Attendance Problems: Are they frequently late, absent, or leaving work early?
  • Secretive Behaviour: Are they spending a lot of time on their phone or computer, particularly during work hours? Are they avoiding conversations about their personal life?
  • Talking About Gambling: Do they constantly talk about gambling, wins, or losses?

It’s important to note that experiencing one or two of these signs doesn’t automatically mean someone has a gambling problem. However, if you see a pattern of these behaviours, it’s time to consider the possibility and offer support.

Having the Conversation: Approach and Support

If you suspect a staff member is struggling, the next step is to have a conversation. This can be a delicate situation, so it’s essential to approach it with empathy and understanding. Here’s how:

  • Choose the Right Time and Place: Find a private, quiet space where you can talk without interruptions. Schedule the meeting in advance so they know what to expect.
  • Be Prepared: Have specific examples of the behaviours you’ve observed. This will help them understand why you’re concerned.
  • Start with Empathy: Begin by expressing your care for them and your concern for their well-being. Let them know you’re there to help, not to judge.
  • Focus on Behaviour, Not Diagnosis: Avoid making assumptions or accusations. Stick to the facts – the behaviours you’ve noticed. For example, “I’ve noticed you’ve been late to work more frequently lately,” rather than, “I think you have a gambling problem.”
  • Listen Actively: Allow them to share their perspective. Listen without interrupting and try to understand their situation.
  • Offer Support and Resources: Let them know that you’re there to support them and that help is available. Provide information about resources like the Gambling Helpline (0800 654 655) and other support services.
  • Maintain Confidentiality: Assure them that the conversation will be kept confidential, within the limits of your company’s policies and legal requirements.

Remember, you’re not expected to solve their problem. Your role is to offer support, encourage them to seek professional help, and create a supportive environment.

Company Policies and Procedures: Setting the Ground Rules

Having clear policies and procedures in place can help prevent gambling-related issues and guide you in managing them if they arise. Here’s what to consider:

  • Gambling Policy: Develop a clear policy on gambling in the workplace. This should cover things like using company time or resources for gambling, and any restrictions on gambling-related activities.
  • Employee Assistance Program (EAP): If you have an EAP, make sure it includes support for gambling-related issues. Promote the EAP to your staff and encourage them to use it.
  • Training: Provide training for managers and supervisors on how to identify the signs of problem gambling and how to have supportive conversations with staff.
  • Financial Policies: Review your company’s policies on advances on wages, loans, and other financial matters. Consider whether these policies need to be adjusted to help protect employees from financial harm.
  • Confidentiality: Ensure your policies clearly outline how you will handle confidential information related to an employee’s gambling issues.

Regularly review and update your policies to ensure they remain relevant and effective.

Where to Find Help: Resources in Aotearoa

New Zealand has a range of resources available to support both employees and employers dealing with gambling-related issues. Here are some key organisations and services:

  • Gambling Helpline: The Gambling Helpline (0800 654 655) provides free, confidential support and information to people affected by problem gambling. They can also provide guidance to employers.
  • Problem Gambling Foundation: This organisation offers a range of services, including counselling, education, and advocacy.
  • Te Hiringa Hauora (Health Promotion Agency): They provide resources and information on gambling harm reduction.
  • Your Local GP: A doctor can provide a referral to a specialist or offer support and advice.
  • Employee Assistance Program (EAP): If your company has an EAP, make sure your staff know how to access it.

Make sure you have these resources readily available for your staff, perhaps by including them in your employee handbook or posting them on your company intranet.

Maintaining a Healthy Workplace: Long-Term Strategies

Preventing gambling-related issues is about creating a healthy and supportive workplace culture. Here are some long-term strategies to consider:

  • Promote Wellbeing: Encourage a culture of wellbeing by offering initiatives like stress management workshops, mindfulness programs, and opportunities for physical activity.
  • Open Communication: Foster open communication and encourage employees to talk about any issues they might be facing.
  • Regular Check-ins: Conduct regular check-ins with your staff to monitor their well-being and identify any potential problems early on.
  • Lead by Example: As an employer, model healthy behaviours and responsible attitudes towards gambling.
  • Review and Adapt: Regularly review your policies and procedures and adapt them as needed to reflect best practices and changes in the industry.

By investing in the wellbeing of your staff, you’re creating a more positive and productive work environment for everyone.

Conclusion: A Proactive Approach for a Thriving Team

Dealing with gambling issues in the workplace can be challenging, but it’s essential for the wellbeing of your staff and the overall health of your business. By understanding the signs, having supportive conversations, implementing clear policies, and providing access to resources, you can create a workplace where employees feel supported and empowered to seek help. Remember, your role is to offer support, encourage help-seeking, and create a culture of understanding. By taking a proactive approach, you can help your team thrive and build a stronger, more resilient workplace in Aotearoa.

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